Refund policy

Return Policy

We offer a 30-day return policy, but returns must be initiated within 7-14 days after delivery. If you wish to return an item, please follow these steps:

  1. Visit our website and navigate to the "Request Return" section under the menu.

  2. Fill out the required criteria on the return request form.

  3. Once your request is approved, you can return the item.

Important Notes:

  • Customers are responsible for the shipping costs of returned items.

  • Items must be in their original condition, unworn, and with all tags attached.

If you have any questions, don’t hesitate to email us at return.nq1collective@gmail.com.